Jupap | Gizlilik Politikası

Privacy Policy

In order for you to use the JUPAP website and applications in a safer, accessible, controllable and efficient manner, we aim to convey to our Users the information we collect on the website and applications, why we collect them, how they are used, and your choices about your information, within the scope of this Policy, only and clearly. This Policy explains our privacy practices in plain language and keeps legal and technical jargon to a minimum.

This Privacy Policy is effective from 31 May 2021. Updates to the Policy will be notified to Users through websites and applications.

1.About JUPAP

If you live in the Republic of Turkey, the company (“data controller”) responsible for your information in accordance with this Privacy Policy is JUPAP.

2.Privacy Policy Application Area

This Privacy Policy applies to websites, applications, events and other services operated by JUPAP. For the sake of clarity, all these are referred to as "services" under this Privacy Policy.

Some services may require their own privacy policies. If a particular service has its own privacy policy, then that policy will apply instead of this Privacy Policy.

3. Information We Collect

It is clear that we need to have some information about you, such as basic profile information and your license plate information. We also collect information generated when you use our services, such as access to logs, and information from third parties, such as when accessing our services through a social media account. If you want additional information, we go into more detail below.

Information you give us

When you use our services, you choose to provide us with certain information. This includes the following:

When you create an account, you give us at least your login details and some basic information necessary for the service to function, such as your gender and date of birth.
When you complete your profile, you can share with us additional information about you, such as your personality, information about your vehicle, your lifestyle, interests and other information about you, as well as content such as photos and videos. You can allow us to access your camera or photo album to add certain content such as pictures and videos. Some of the information you choose to provide to us may be deemed "private" or "sensitive" in certain regions. Examples of this are your racial or ethnic origin, sexual orientation, and religious beliefs. By choosing to provide this information, you consent to us processing this information.
After completing your profile, you can give us your license plate information, which is the basis for our application. You may be asked to take a few photos and videos from inside your vehicle to confirm your profile and earn the "confirmed profile" icon that shows it to other users.
When you subscribe to a paid service or make a purchase directly from us (rather than through a platform such as iOS or Android), you provide us or our payment service provider with information such as your bank or credit card number and other financial information.
When you participate in surveys or focus groups, you provide us with insights on our products and services, answers to our questions, and customer feedback.
When you choose to participate in our promotions, events and contests, we collect the information you use to sign up or enter.
If you contact our customer service team, we collect the information you provide to us during the interaction. Sometimes we track and record these interactions for educational purposes and to provide a high quality service.
If you ask us to contact or process other people's information (for example, if you ask us to send an email to one of your friends on your behalf), we collect information about others you provide to us in order to complete your request.
Of course, we also process your chats with other users and the content you post as part of service activities.

Information we receive from others

In addition to the information you provide directly to us, we also receive information about you from others, such as:

Other Users Other users may provide information about you while using our services. For example, we may collect information about you from other users if they contact us about you.
Social Media You can use your social media login (such as Facebook Login) to create and log in to your JUPAP account. This saves you from having to remember another username and password and allows you to share some information with us from your social media account.
Other Partners We may receive information about you from our partners, for example on the websites and platforms of a partner where JUPAP ads are running (in which case they may pass on details about the success of a campaign).

Information collected on your use of our services

When you use our services, we collect information such as what features you use, how you use them, and the devices you use to access our services. See below for more information:

Usage Information How you use our Services (e.g. the date and time you log in, the features you use, searches, clicks and pages shown to you, the address of the referring web page, the ads you click on) and how you interact with other users (e.g. the users you connect and interact with, the time of your communication) We collect information about your activities on our services, such as the date and the number of messages you send and receive.
Device information We collect the following information about the device(s) you use to access our Services:
- IP address, device ID and type, device-specific and app settings and features, app crashes, advertising IDs (randomly generated numbers that you can reset by going to your device settings, such as Google's AAID and Apple's IDFA IDs), browser type, version and language, operating software and hardware information, such as system, time zones, identifiers associated with cookies, other technologies that can uniquely identify your device or browser (eg: IMEI/UDID and MAC address);
- Information about your wireless and mobile network connection, such as your service provider and signal strength
- Device sensor information such as speedometer, gyroscope, and compass
Other information obtained with your consent If you give us your consent, we may collect your precise geolocation information (latitude and longitude) in a variety of ways, such as GPS, Bluetooth or Wi-Fi connections, depending on the service you use. The collection of your geolocation information may occur in the background, even when you are not using the services, if your consent to us expressly allows this. If you do not allow us to collect your geolocation information, we will not collect it. Similarly, we may collect your photos and videos if you consent (eg if you want to post a photo, video or stream on the services).

4. Cookies and Other Similar Data Collection Technologies

We use cookies and similar technologies (eg, web beacons, pixels) to recognize you and/or your device(s) and may allow others to use them.

Some web browsers (such as Safari, Internet Explorer, Firefox, and Chrome) have a "Do Not Track" ("DNT") feature that tells a website that it does not want a user's online activity to be tracked. If a website that is responding to DNT signals receives a DNT signal, it is possible that the browser is preventing the website from collecting certain information about the browser user. Not all browsers offer the DNT option, and DNT signals are not yet of a single type. For this reason, many businesses, including JUPAP, do not currently respond to DNT signals.

5. How We Use Information

The main reason we use your information is to provide and improve our services. In addition, we use your information to keep you safe and to serve you interesting advertisements. Read on for a more detailed explanation and practical examples of the various reasons we use your information.

To manage your account and provide you with services

Creating and managing your account
Providing you with customer support and responding to your requests
Completing your transactions
Communicate with you about our services, including order management and invoicing

To help you connect with other users

Analyze your profile, your activity on the service, and your preferences to suggest meaningful links to you and recommend you to others; For more information on profiling and automated decision making, please Check out the FAQ.
Showing users' profiles to each other

To ensure a consistent experience across your devices

Connecting these devices so that you can enjoy a consistent experience with our services across all the devices you use. We do this by identifying or identifying your devices and using partial or full IP address, browser version and similar data to connect them when you sign in to your account from different devices.

To provide you with new JUPAP services

Registering you and viewing your profile in new JUPAP features and apps
Managing your account in these new features and apps

To provide you with valid offers and advertisements

Apply sweepstakes, contests, discounts and other offers
Developing, displaying and following content and advertisements specific to your interests on our Services and other sites
Communicate with you via email, phone, social media or mobile device about products and services that we think may be of interest to you

To improve our services and develop new ones

Implementing focus groups and surveys
Conduct research and analysis of user behavior to improve our services and content (for example, we may decide to change and significantly alter the look or feel of a particular feature based on users' behavior)
Developing new features and services (for example, we may decide to create a new interest-based feature for requests received from users)

To prevent, detect and combat fraud or other illegal or unauthorized activity

Addressing ongoing or alleged misconduct on and off the platform
Perform data analysis to better understand these activities and design countermeasures
Storing data about fraudulent activities to prevent duplications

To ensure legal compliance

comply with legal requirements
Supporting law enforcement
Enforce or exercise our rights, such as our terms

As explained above, we rely on the following legal bases to process your information:

Providing our service to you: Often, the reason we process your information is to fulfill your contract with us. For example, when you use our service to make meaningful connections, we use your information to maintain your account and profile to make it more visible to others and to recommend other users to you.
Legitimate interests: We may do so where we have a legitimate interest in using your information. For example, we analyze user behavior on our services to continually improve our offerings, suggest offers that may be of interest to you, and process your information for administrative, fraud detection and other legal purposes.
Consent: From time to time, we may ask for your permission to use your information for specific reasons. You can withdraw your consent at any time by contacting us at the address at the end of this Privacy Policy.

6. How We Share Information

As our goal is to help you make meaningful connections, the main sharing of users' information is of course with other users. We also share certain users' information with service providers and partners who support us in the execution of services, and with other JUPAP companies and in some cases legal authorities. Read on for more information on how your information is shared with others.

with other users

When you voluntarily disclose information on the service (including your public profile), you share information with other users. Please be mindful of your information and make sure that the content you share is what you are comfortable with that everyone can see, as once you share it, neither you nor we can control what others can do with your information.

If you choose to limit the audience for all or part of your profile or certain content or information about you, then it will be visible according to your settings.

With our service providers and partners

We use third parties to enable us to operate and improve our services. These third parties support us with various tasks such as data hosting and maintenance, analytics, customer service, marketing, advertising, payment processing and security activities.

We may also share information with partners who distribute and support us in advertising our services. For example, we may share limited information about you in encrypted, machine-readable format with our advertising partners.

We follow a strict security review process before engaging with any service provider or working with any partner. All our service providers and partners must accept strict confidentiality obligations.

With other businesses belonging to JUPAP

JUPAP is part of the JUPAP business family as of the date of this Privacy Policy.

After your instructions and on your behalf as service providers, we share your information with other companies of the JUPAP to assist us in processing your information. Support provided by other companies of the JUPAP, technical processing activities such as data hosting and maintenance, customer service, marketing and targeted advertising, financial and accounting support, to improve our services, to better understand how our services are used and the behavior of users, to secure our data and systems containment and combating spam, abuse, fraud, infringement, and other inappropriate behavior.

We may also share information with other JUPAP companies for legitimate business purposes such as corporate auditing, analysis and consolidated reporting, and compliance with applicable laws. We may also share user information with other JUPAP companies to remove users who violate our terms of service or have been reported for criminal activity and/or misconduct. In some cases, we may remove this user from all platforms.

For corporate transactions

We may transfer your information if we are involved, in whole or in part, in a merger, acquisition, acquisition, divestiture, restructuring, reorganization, liquidation, bankruptcy or other change of management or control.

Where required by law

We may disclose your information if reasonably necessary to: (i) comply with a legal process or other legal requirement, such as a court order, subpoena or search warrant, public/law enforcement investigation, (ii) prevent or detect crime (in either case, comply with applicable law). to provide support; or (iii) protect the safety of any person.

To enforce legal rights

We may also share information if: (i) the disclosure would reduce our liability in an actual or threatened litigation, (ii) necessary to protect our legal rights or the legal rights of our users, business partners or other interested parties, (iii) enforce our agreements with you. and (iv) to investigate, prevent or take any other action for illegal activity, suspected fraud or other improper conduct.

With your permission or at our request

We may ask your permission to share your information with third parties. In such a case, we will clearly explain why we want to share the information.

We may use and share non-personal information (i.e. information such as de-identified device information, general demographic information, general behavioral data and geographic location) and personal information in an encrypted and machine-readable form under the above terms. We may also share this information with other JUPAP companies and third parties (especially advertisers) to develop and deliver targeted advertisements on our Services or on third parties' websites and applications, and to analyze and report the advertisements you see. We may combine this information with additional non-personal or personal information in encrypted, machine-readable format collected from other sources.

7. Cross-Border Data Transfers

Sharing information as set out in clause 6 may sometimes involve cross-border data transfers to destinations such as the European Union, the United States, and other regions. For example, where the service allows users to be located in the European Economic Area (“EEA”), the personal information of those users is transferred to countries outside the EEA. We use standard contractual clauses and other appropriate protections approved by the European Commission to allow data transfers from the EEA to other countries. Standard contractual clauses are commitments between companies that transfer personal data and are binding on these companies to protect the privacy and security of your data.

8.Your Rights

We want you to be in control of your information, so we've provided you with the following tools:

Access / Update tools in the Service. Tools and account settings to help you access, correct, or delete information you provide to us and associated with your account directly from within the service. If you have any questions about these tools and settings, please contact our customer service team for assistance.
Device permissions. Mobile platforms have permission systems for specific device data and notification types, such as phone book and location services, and push notifications. You can change your settings on your device to allow or oppose the collection of related information and the display of related notifications. Of course, if you do this, some services may lose their full functionality.
Deletion. You can delete your account using the relevant functionality directly on the service.

We want you to be aware of your privacy rights. Here are some important things to remember:

Reviewing your information. Applicable privacy laws may give you the right to review the personal information we hold about you (this may be called a right of access, a right of portability, or variations of these terms, depending on the region). You can request a copy of your personal information by making a request from us.
Update your information. If you believe that the information we hold about you is incorrect or that we are no longer authorized to use it, request their correction or deletion, or object to their processing, please contact us.

For the protection of you and all our users, we may ask you to provide proof of identity before responding to the above requests.

Note that we may reject requests for certain reasons, such as if the request is illegal or could violate another user's trade secrets or intellectual property or privacy. If you wish to receive information about another user, such as a copy of messages you have received from him or her through our service, the other user will need to contact our Privacy Officer to obtain written consent before the information is released.

In addition, we may not be able to comply with requests to object to the processing of personal information, such as when it would no longer be possible for us to provide services to you. For example, we cannot provide our service if we do not have your date of birth.

Lifting. You can end the collection of all information by uninstalling the application using your device's standard uninstall process. If you uninstall the app from your mobile device, the unique token associated with your device will still be stored. If you reinstall the app on the same mobile device, we will be able to re-associate this token with your previous transactions and activities.
accountability. In some countries, including the European Union, you have the right to lodge a complaint with the appropriate data protection authority if you have concerns about the processing of your personal information. The data protection authority to which you can lodge a complaint; may be where you live, work or where our headquarters are located.

9. How We Protect Your Information

We work hard to protect you from unauthorized access or modification, disclosure or destruction of your personal information. As with all technology companies, although we take steps to secure your information, we make no promises that your personal information will always be secure, and you shouldn't expect that.

We regularly monitor our systems for potential vulnerabilities and attacks and regularly review our information collection, storage and processing practices to update our physical, technical and organizational security measures.

If we suspect or detect any security breach, we may suspend all or part of your use of the services without notice. If you believe your account or information is no longer secure, please inform us immediately.

We have implemented a bug bounty program to ensure that our systems and information are protected from unauthorized access, theft and loss. Please contact us for more information about our bug bounty program.

10. How Long We Keep Your Information

We retain your information as set forth in Article 5 and as permitted by applicable law, but only for as long as we need it for legitimate business purposes. To protect the safety and security of our users, including within the Services, we implement a three-month security retention window after account deletion. During this period, the account information will be stored, although the account will of course not appear on the services.

In practice, we delete or anonymize your information after deleting your account (following the security retention window) or after two years of continuous inactivity, except in the following exceptional circumstances:

We are required to keep them to comply with applicable law,
We are required to hold it as evidence of our compliance with applicable law,
Have an unresolved issue, claim, or dispute that requires us to retain relevant information until resolved
Required retention of information for our legitimate business purposes, such as fraud prevention and enhancing the safety and security of users.

While our systems are designed to handle data deletion in accordance with the guidelines above, we cannot promise that all data will be deleted within a specific time frame due to technical limitations.

11. Children's Privacy

Our Services are restricted to users aged 18 and over. We do not accept users under the age of 18 on our platform and do not knowingly collect the personal information of anyone under the age of 18. If you suspect that a user is under the age of 18, please use the notification mechanism within the service.

12. Privacy Policy Changes

This policy may change over time as we are always looking for new and innovative ways to enable you to make meaningful connections. We will notify you before any material changes take effect so that you have time to review the changes.

13. How to Contact Us

If you have questions about this Privacy Policy, you can contact us by:

Online: +1 (302) 792 01 75

By mail: support@jupap.com